Privacy Policy

Privacy Policy

Naseem Al Hadaeq Perfumes L.L.C (“Naseem Perfumes,” “we,” “us,” or “our”), registered in Ontario, Canada, takes your privacy seriously. This Privacy Policy explains:

  • What personal information we collect.
  • How and when it is collected.
  • What it is used for, now and in the future.
  • Circumstances in which it may be disclosed to third parties.

If you have any questions or concerns about how your information is collected or used, or if you have a complaint, please contact us at canada@naseemperfume.com By using our website,  www.canada.naseem.com (the “Website”), or any associated applications (“Applications”), you acknowledge and consent to the practices outlined in this Privacy Policy.

Information We Collect and How We Use It

  1. Information Collection
    • When you create an account, place an order, or send an inquiry, we collect information such as your name, postal address, phone number, and email address.
    • Additional information may be obtained through authentication or identity checks.
  2. Purpose of Collection
    We use your information for:
    • Identifying you as a customer.
    • Processing orders and payments.
    • Delivering products.
    • Maintaining account details and updating records.
    • Providing tailored website and communication experiences.
    • Sending promotional information (only with your consent) via email, mobile messaging, telephone, or social networks.
  3. Optional Information
    • You may voluntarily provide additional details, such as product preferences, special dates (e.g., birthdays or anniversaries), or demographic information, to enhance our services.
  4. Internal Analysis
    • We use personal and non-personal data for internal marketing and demographic studies to improve products, services, and website functionality.

Retention and Deletion of Personal Information

  • We retain your information while you remain an active customer.
  • If you wish to update or delete your information, please contact our Customer Service Team at info@mystiquescents.ca

Commitment to Your Privacy

We are committed to safeguarding your information and complying with all applicable privacy laws.

Third-Party Use of Information

  1. No Unauthorized Sharing
    • All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to third parties.
  2. Authorized Disclosures
    • In certain circumstances, we may disclose personal information to third parties, such as:
      • To comply with legal obligations.
      • To obtain legal advice.
      • For fraud prevention and credit risk reduction.
      • To protect the rights and property of Naseem Perfumes.
  3. Fraud Prevention and Security
    • Measures are taken to ensure secure handling of your data during credit risk reduction or fraud prevention.

Updating Your Information

You can amend or update your personal details at any time by logging into your account on the website.

Changes to the Privacy Policy

We may update this privacy policy periodically. Updated versions will be posted on the website. Continued use of the website or submission of information after updates indicates your agreement to the new terms.

Third-Party Links

  • The Website or applications may contain links to external websites not controlled by us.
  • We are not responsible for the privacy practices, data collection, or content of external websites.
  • Review the privacy policies of any linked websites you visit.

Security Measures

  1. Data Transmission
    • While we take all reasonable steps to secure your information, we cannot guarantee the security of data transmitted via the internet.
    • Personal information submitted through the Website or Applications is encrypted using Secure Socket Layering (SSL) technology.
  2. Secure Ordering
    • When accessing secure areas of the Website, the URL will change to https and may display a padlock symbol.
    • SSL encrypts sensitive information, including your name, address, and credit card details, during transmission.
  3. Internal Systems
    • Customer service centers and operations function on private, secure networks.
    • Please note that email is not a secure means of transmitting sensitive information such as credit card details.